AI WhatsApp receptionist
Replies instantly with your business information: opening hours, prices, services and common questions.
AI and automations so your business runs itself
Automate replies, bookings and follow-ups so you never lose a contact and save time every day.
No commitment · Guided setup · You stay in control
Replies 24/7
Looks after your customers at any time, including nights and holidays.
Never lose a contact
Every enquiry is saved and we let you know about each new contact.
Fewer repetitive tasks
Answering the usual questions, booking and reminding, done automatically.
You stay in control
Review, confirm and follow everything from your portal.
What we automate
The tasks that take up most of your time, done automatically without losing the personal touch.
Appointment booking
Checks free slots, suggests times and books, changes or cancels appointments on WhatsApp.
Reminders and confirmations
Sends a WhatsApp message the day before the appointment and when it’s confirmed, changed or cancelled.
Google reviews
After the appointment, asks for a review with your Google link. And your portal has the QR code for the counter.
Website chat
A chat on your website that guides each visitor with buttons and turns them into a contact or a WhatsApp conversation.
Reply and alerts for every contact
Every contact gets an instant email reply, and we alert you so none slip through.
Calendar, Gmail and Sheets integration
We connect your automations with Google Calendar, Gmail and Google Sheets: appointments in your calendar, emails that send themselves and data logged in your sheets, with no copying by hand. We set it up to fit your business.
- Google Calendar
- Gmail
- Google Sheets
How it works
From the first question to the appointment reminder
The whole process, automated. Without you having to do a thing.
- 1
The customer writes
They ask you on WhatsApp, at any time.
- 2
The AI replies
Instantly, with your business information.
- 3
The appointment is booked
The customer picks a slot and it’s saved.
- 4
It shows up in your portal
You see it, confirm it and we alert you to any change.
- 5
The reminder goes out
The day before, on WhatsApp, so they don’t forget.
You stay in control
The AI works for you, but always by your rules.
You confirm appointments
Appointments the AI takes arrive as pending and you accept them, unless you’d rather they confirm automatically.
Pause it anytime
If one day you’d rather reply yourself, the AI stops and comes back when you tell us.
With daily limits
Caps on replies and bookings per day and per conversation, so nothing gets out of hand.
All in your portal
Every conversation, contact and appointment stays in your portal so you can follow up when needed.
It says it’s an AI
The receptionist introduces itself as an AI assistant: your customers always know who they’re talking to.
Plans for every stage of your business
Start with what you need most and expand whenever you like.
AI Reception
From 49 €/month
To start answering on WhatsApp without missing a single enquiry.
- AI WhatsApp receptionist
- Answers to common questions
- With your business information
- Conversations in your portal
- No commitment
Most popular
AI Booking
From 89 €/month
For businesses that work by appointment.
- Everything in AI Reception, plus:
- Appointment booking on WhatsApp
- Reminders and confirmations
- Appointments in your portal
- Alerts for cancellations and changes
Automation Pro
From 149 €/month
For those who want to automate all contact with their customers.
- Everything in AI Booking, plus:
- Automatic Google reviews
- Website chat
- Reply and alerts for every contact
- Higher daily limits
The final price depends on how much your business uses it · No commitment · Guided setup included
Custom
Need a custom automation?
Tell us about your case and we’ll design a solution connected to the tools your company already uses.
See custom projectsHow we work
A clear, hands-on process, so you’re up and running without hassle.
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1We talk
You tell us about your business and what you want to automate.
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2We define it
We design with you how it should reply and what it can do.
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3We set it up
We get it running with your WhatsApp and your information.
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4You review and adjust
You try it out and we fine-tune the replies with you.
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Done! 5Launch and support
It starts working and we follow it up every month.
FAQ
Your questions, answered
The most common questions about AI and automations.
Can people tell it’s an AI?
Yes, and that’s how it should be. The receptionist introduces itself as your business’s AI assistant, so your customers always know who they’re talking to. It replies with the information we give it about your business, and you see every conversation in your portal.
What if it doesn’t know the answer?
It only works with the business information we set up with you: opening hours, services, prices and policies. Every conversation stays in your portal so you can follow it up, and we alert you to each new contact. We also keep fine-tuning it with you based on the real questions it gets.
Do I need another WhatsApp number?
Yes, the AI needs its own WhatsApp Business number, connected to Meta’s official WhatsApp API. If someone also replied by hand on the same number, your customer would get two answers. We help you set it up.
How much does it cost?
From €49/month, with no commitment. Reminders and alerts sent more than 24 hours after the customer’s last message are charged by Meta, to your business’s WhatsApp account. In a free meeting we’ll work out which plan suits you.
Does it work if my website isn’t with you?
Yes. The automations work with your WhatsApp and you don’t need a Lewelab website. You’ll still have your portal to see conversations, contacts and appointments.
Is my data safe?
We use Meta’s official WhatsApp API, never unofficial apps that put your number at risk. Conversations, contacts and appointments are stored in your portal, and only your business has access to them.
Shall we talk?
Your next step
Book a free demo and we’ll show you how AI can look after your customers and organise your appointments.
Book a demo